What We Do
The Office of Orientation coordinates programming that assists new students with their academic, social, cultural and personal transition into the Washington University and St. Louis community.
Our Service Goals: What We Strive For
We guide your transition into the
Washington University Community!
The students and professional staff of the Office of Orientation adhere to a high level of service to the Washington University community and especially to our new students and parents.
The following are our standards for service:
Knowledge
- Being prepared to answer questions
- Knowing the resources on campus
- Knowing the names of students we are working with
- Knowing building locations
- Understanding all Orientation Programs
- Knowing when to ask for assistance from others
Enthusiasm
- SMILE
- Be friendly and excited
- Have a sense of humor
- Be encouraging and supportive
Courtesy
- Treat everyone as a VIP
- Be polite
Efficiency
- Be early
- Assist with issues as soon as possible
Commitment
- Accept responsibility
- Hold yourself accountable
- Take care of your Health & Wellness